MECH5 GETTING STARTED GUIDE

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We support the following operating systems:

 Windows (Windows 7 onwards*) 

        *.NET Framework version 4.6 grater and IE11/Edge required

 Android (OS: 5.0 onwards*)

       *Latest updates available to the device required 

 iOS - (OS: 10.0 onwards*)

        *Latest updates available to the device required 

        *To see how to get your MECH5 VCI ready for iOS CLICK HERE

We recommend using a laptop or PC for full diagnostics. Our Android & iOS MECH5 apps are designed for health checks, DTC reading, clearing and snapshots. This is due to the smaller screen size.

Related Help FAQ's:

• I AM HAVING ISSUES CONNECTING MY VCI'S BLUETOOTH WITH WINDOWS 10
• WHAT IS THE CURRENT / FUTURE VEHICLE COVERAGE?
• I AM HAVING ISSUES USING MY ANDROID DEVICE
• WHAT ARE THE MECH5 TERMS & CONDITIONS / IMPORTANT THINGS TO NOTE?
• HOW TO ENABLE BLE (Bluetooth Low Energy) FOR iOS DEVICES
• WHAT IS MECH5’S MINIMUM RECOMMENDED DEVICE DISPLAY RESOLUTION?

Still having issues after reading our 'Getting Started Guide' and looking at our 'Technical FAQ's'?

Please click the 'Submit Request' button below or alternatively, email [e-mail]